Swiss-Belhotel Harbour Bay - Batam

Jl. Duyung, Sei Jodoh, Batu Ampar, Batam, Indonesia, 29432  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Swiss-Belhotel Harbour Bay - Batam

Wi-Fi
Parking

On-site parking

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee/Tea in lobby

Welcome drink

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

The grand 4-star Swiss-Belhotel Harbour Bay is set in the commercial district of Batam. Swiss-Belhotel Harbour Bay has been welcoming guests to its individual rooms since 2012.

The venue is 24 km away from Universal Studios Singapore. The property is set within 9 km distance from Batam city center.

Swiss-Belhotel Harbour Bay is within a 20-minute drive to Hang Nadim airport.

Rooms

Swiss-Belhotel Harbour Bay offers 179 rooms on 5 floors that come with individual climate control, LCD TV, a work desk, a CD player and a separate toilet along with an electric kettle and coffee/tea makers. The guestrooms look out on the city. Guests can make use of a shower, bath sheets and slippers.

Eat & Drink

Offering Italian, Vegetarian and Korean meals, Bella Italia Ristorante Italiano is around 550 meters away.

Services

The hotel offers free self parking, a safe deposit box and a news stand along with computer equipment, a business centre and projector screens to fulfill the needs of all travelers.

Relax

A wellness center, a Jacuzzi and a sauna are available on site. On-site fitness facilities include a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible at a location nearby for free.

Number of floors:   5.  Number of rooms:   179.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site parking
  • Off-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Coffee shop
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Billiards/ Pool tables

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Bed and breakfast
  • A la carte restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Halal food
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's buffet

Leisure facilities

  • Outdoor swimming pool
  • Beach chairs
  • Beach umbrellas
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room facilities

  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Adjoining rooms
  • Living room
  • Sitting area
  • Rooftop terrace
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Towels
  • Slippers
  • Room toiletries
  • Lighted makeup mirror
  • Sink
  • Toilet

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Telephone
  • Plug adaptor
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 6 years
Existing bedding FREE
Extra bed IDR 300000
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Swiss-Belhotel Harbour Bay - Batam Batam location
Show big map »

Hotel Address:

Jl. Duyung, Sei Jodoh, Batu Ampar, Batam, Indonesia, 29432

Get directions
City Center
  • Batam
    5.3 mi
Airports
  • Hang Nadim (BTH)
    8.4 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    179

Hotel Awards

IndonesianHOTEL AWARDSRecommendedBatamSwiss-Belhotel Harbour Bay

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Rooms and availability

Grand Luxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Grand Luxe Room

Swiss-Belhotel Harbour Bay photos Room
Grand Deluxe Room
  • Room size:

    455 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Free internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Entire unit wheelchair accessible
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Sink
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
Room Description:

Deluxe|Grand Deluxe Room - Breakfast included

Guest Room
  • Max occupancy:

    2 persons

  • Check Prices
Swiss-Belhotel Harbour Bay photos Room
Standard Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Parquet floor
  • Connecting room
  • Entire unit wheelchair accessible
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Sink
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
Room Description:

JUNIOR SUITE STANDARD

Junior King Suite
  • Max occupancy:

    1 person

  • Bed type:

    1 King-size bed

  • Check Prices
Swiss-Belhotel Harbour Bay photos Exterior Hotel information
Superior Deluxe Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Entire unit wheelchair accessible
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Sink
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
Room Description:

Deluxe|Superior Deluxe Room - Breakfast included

Superior Double Room
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
Swiss-Belhotel Harbour Bay photos Room
Deluxe Room
  • Room size:

    305 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Air conditioning
    • + More
  • General:Free internet access
  • In-room safe
  • Individual air conditioning
  • Slippers
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Entire unit wheelchair accessible
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Roll in shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Shower cap
  • Sink
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
Room Description:

Deluxe|Deluxe Room - Breakfast included

Luxury Room
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Deluxe|Room LUXURY

Swiss-Belhotel Harbour Bay Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • East Coast Park11.4 mi
    Along East Coast Parkway and East Coast Park Service Road (Bedok), Singapore
  • Barelang Bridge12.0 mi
    Batam - Rempang - Gelang
  • Robertson Quay11.9 mi
    Near Singapore River, Singapore
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    179

Hotel Awards

IndonesianHOTEL AWARDSRecommendedBatamSwiss-Belhotel Harbour Bay

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Cities nearby

Swiss-Belhotel Harbour Bay Reviews

Guest reviews are submitted by our customers after their stay at Swiss-Belhotel Harbour Bay

Average guest rating

6.8out of 10
Very good
Based on 28 reviews

Guest reviews

  • Single
    5.4

    It's near the Harbour Bay Ferry Terminal and within walking distance of about 5-10 minutes.

    They weren't kidding when they said that there are roaches in the room! The first thing I noticed when I stepped into the room were the 10+ roaches that were crawling on the carpet. I had to buy Baygon and spray the carpet. Thankfully they did not return after my initial experience.

  • Group of friends
    6.2

    The only thing is the room is spacious and its near the ferry terminal.

  • Older travelers
    3.2

    I was so disappointed with the services and hotel staffs. They can't understand English would be acceptable but they don't even know how to say "sorry"!! We checked-in at 14:00 hrs but the receptionist told us to wait for the room another 30 minutes, we were fine to wait, told them we are going to wait at the Coffee Shop because the Lobby is very small no place to sit (other guests occupied) and no wi-fi internet (only available in Coffee Shop area), we waited for 30 minutes but no one came to inform us then we went back to the reception again, the same receptionist she was on the phone, she can't remember we were waiting for the room! Once we asked "how's our room?" then she can remember and called to check the room with HK that's why we got the room. Can't imagine if we didn't go to remind her how long we would need to wait? Since stepped to the room, the smell was very nice but once open a drawer next to the bed head on the right side, it was so disappointing I found an empty shoes box of the previous guests (it's like the HK never checked properly). We didn't complain though found another small plastic container near to the bathtub (guessed it was from the previous guest again) because we knew it's just a three-star what are we expecting for? After we rested a while, my girlfriend tried to use telephone to call a local no. but this service must be provided by the staffs then she called Operator, given all the number and waited for a while, no nothing, no one called us back or no telephone rang then she decided to call again (Reception) the staff just took down the number but never called back, at the third time she called to Reception again, this time she requested to get the staff name as the first 2 times never called back, the person who was in the line told her name is "Dui" after she took down the no. my girlfriend asked her to repeat the number but she just hung up and never called back again.

  • Couple
    7.4

    The rooms were clean and comfortable. A definite value for money deal given the attractive reasonable prices. They also offer 24 hours room service- it comes in handy when you're feeling hungry, any time during your stay. The hotel staff are warm and polite, willing to offer assistance in answering any questions you have regarding your stay in the hotel, and in Batam. It is also very near to the Harbour Bay port, only a 5 minute walk away. This helped to save a lot o traveling time and fare via cab.

    It is too far out from the hustle and bustle of Batam. You would need to prepare a hefty sum if you want to travel around since cabs are the most reliable form of transport there. Not a good choice if you want to explore the different parts of Batam and do water sports. More for business than leisure.

  • Group of friends
    9.6

    The hospitality is excellent and the staff are very helpful. The hotel is accessible to other parts of Batam. The location is excellent because its near to the ferry terminal so its so convenient for first time travellers. The complimentary breakfasr is superb and I strongly recommend this hotel to my friends that want to come to Batam in the near future. Most importantly the hotel is affordable and its a good value for money. Looking forward staying here in the future.

  • Group of friends
    6.2

    The location is good as it's a distance away from cruise centre and shopping centre is a stone throw away. The staff provide good service and attended to our needs promptly.

    The first room we got is infected with cockroach and we to request for a new cleaner room. The room is dusty as the mineral water is filled with dust. The room is stench with tobacco smell it would be good if the room is fresh and fragrance before the guest arrives. Electric kettle is not provided and no supply of beverages.

  • Older travelers
    5.8

    Good place for money and close to night spots restaurant & cafe also withn walking distance to ferry port to S'Pore

  • Single
    7.0

    Clean, good location and price.

    The restaurant breakfast buffet is not good. The hotel room did not have coffee and tea for guests to make. The room did not have any safe box.

  • Single
    7.0

    Good Iocation,walking distance to habourbay ferry terminal and shopping mall

    The rooms are clean and spacious

  • Single
    4.6

    It is an old hotel and the rooms have not been renovated, not very good value.

  • Single
    8.2

    its best location coz just a min away from ferry terminal. Staffs very friendly fromm front desk to bellhop and door man ..

    just an average hoetl for short traveler. Breakfast should up grade. poor food served. do not have much choice. No american breakfast.. My room did not fix with internet access. It already over 2 years old. I stayed last 2 year during pre opening and now after still no Internet . my bad experience i only managed to get my room check in at 330pm instead at 1pm .. and while waiting no drink is served. please look into it . thank you

  • Family with children
    8.2

    The hotel staff and service is superb..they are all friendly..

    The entrance of the hotel is so high up that we need to walk up like 10 steps..and I need to rent for kettle,DVD player and so on and cost me like for 1day $10

  • Family with children
    4.2

    The water in the tub is yellow and the water heater is not working. We booked 3 rooms and its all the same. They snd an engineer to look at it and they said they cant fix it just dont use the yellow water let it run. Its very disgusting. The hot water they said need to wait for it to heat up we wait for ages it doesnt heat up! The pillow is so hard like a rock. We stayed for 3 nights and i cant even get any sleep...i will never go back to that hotel ever again!

  • Group of friends
    7.4

    Its near the ferry terminal and shopping centre

    Some stuff are not available in the such as fridge n stuff

  • Older travelers
    5.8

    A good location for the ferry.

    People smoking everywhere, in the lifts, in the hallways and even during breakfast. I complained to the management, who only gave a smile and nodded. We checked out 4 days early because of this.

How to reach hotel

hotel Swiss-Belhotel Harbour Bay - Batam Batam location
Show big map »

Hotel Address:

Jl. Duyung, Sei Jodoh, Batu Ampar, Batam, Indonesia, 29432

Get directions
City Center
  • Batam
    5.3 mi
Airports
  • Hang Nadim (BTH)
    8.4 mi
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    179

Hotel Awards

IndonesianHOTEL AWARDSRecommendedBatamSwiss-Belhotel Harbour Bay

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge